Annual Report and Accounts 2007/08

Integration & Managed Services for corporate and public sector organisations.

Affiniti

Uses its unique and powerful combination of network and storage expertise, telecoms knowledge and business experience to deliver unified communications and network integration solutions that create value for our business and public sector customers.

Smart421

A managed services and applications integration specialist with a long history of helping customers transform their business and realise the benefits of their IT investment.

JAM IP

A specialist in converged contact centre solutions.

Revenue£278.4m(2007: £271.0m)

up 2.7%

Telecoms & Internet Services aimed at small and medium enterprises (SMEs) and selected consumer markets.

Kingston Communications

Providing a full range of communications services to businesses across the UK, and to consumers in East Yorkshire.

Karoo

Our regional ISP provides internet access to consumers in East Yorkshire.

Eclipse Internet

Kingston’s national ISP provides broadband internet access and services to businesses and consumers throughout the UK.

Revenue£244.4m(2007: £222.7m)

up 9.7%

Provision of information to end users through a range of channels including web-based, paper-based and person-to-person.

Contact Centres

Provides outsourced contact centre services including directory enquiry (118) services for UK businesses and public sector organisations.

Know directories

Know classified directories are designed to put local customers in touch with local businesses and services.

Hull Colour Pages

The Hull Colour Pages is Hull and the surrounding region’s original classified directory. It is distributed more widely than any other directory in the area.

Revenue£14.1m(2007: £13.6m)

up 3.7%